Everything you need to know about automotive recalls!

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Recently updated on February 27, 2024 at 01:49 am

Recalls in the automotive sector are an important aspect of safety and consumer protection. They occur when a manufacturer determines that one of its models or a specific part of it security risk or does not comply with applicable regulations. In such cases, the manufacturer must take action to correct the problem, which is often through a official recall happens. A recall can relate to various things Vehicle components relate, including security systems like airbags and belts, Brakes, steering, engine components or electronic systems. Problems with airbag triggers, for example, have caused major problems in the past Recalls several manufacturers. Software errors in the engine control or defects in battery and electrical systems in electric vehicles can also trigger a recall.

the recall campaign

The dimensions of a recall campaign can vary, from a few hundred vehicles to several million worldwide. The process usually begins with an internal investigation by the manufacturer or a report from an external source, such as one Traffic Safety Authority. After the problem is identified, the manufacturer officially reports the recall to the relevant authorities and begins notifying affected owners. The Communication The callback is usually sent by post or, in more recent cases, also via digital channels. The letter explains the specific problems, the risks and the next steps. The necessary repair to resolve the problem is usually carried out in an authorized workshop carried out free of charge.

from software updates to parts replacement

This can be simple Software updates, the Replacement of components or more extensive technical interventions include. It is crucial for the owner to respond to such recalls and take the recommended measures implement. Ignoring it can not only endanger your own safety and that of your passengers, but can also have an impact on the warranty and resale value. It is therefore advisable to check regularly whether there are any recalls for your own vehicle, especially for used cars. Recalls can be inconvenient, but they serve the purpose traffic safety and the consumer protection. They help to minimize dangers and ensure that vehicles travel safely on the roads.

What is a serious risk?

• A pair of serious risk is defined as a situation that requires rapid intervention by market surveillance authorities. It is based on the combination of the probability of a hazard occurring and the severity of the possible damage. Not every risk is serious. A serious risk exists if safety and health requirements are not met, the danger occurs suddenly and unpredictably and is unavoidable for people.

How do I inform the KBA?

• If you suspect a manufacturer-related defect or a deviation from regulations, use the digital one Defect detector the Federal Motor Transport Authority (KBA). This enables quick and efficient reporting.

Do manufacturers, importers or dealers have to inform the KBA?

• Yes, manufacturers, importers and dealers are Committedto inform the KBA in the event of serious dangers or non-conformities. This obligation arises from various EU regulations and national laws.

When does the KBA intervene?

• The KBA intervenes if it is determined that a product poses a serious danger or does not comply with legal regulations. In such cases, the KBA calls on the manufacturer to take corrective measures.

Can the KBA order recalls?

• Ja, the KBA can order recalls if the manufacturer does not respond adequately to a serious risk or regulatory deviation.

Do accessory manufacturers receive holder addresses from the KBA?

• Accessory or vehicle parts manufacturer save Owner addresses. You should contact the vehicle manufacturer, who will then carry out the recall.

What happens if I don't take part in the callback?

• Failure to participate in a recall may result in a Forced decommissioning lead. The KBA reports unrevised vehicles to the registration authorities, who can then issue an operating ban.

What if I haven't been contacted?

• Contact the vehicle manufacturer or importer for information on how to proceed. Owner addresses are not used for every recall campaign.

Is participation binding?

• Ja, participation in a recall is binding. Recalls will only be carried out if there are significant defects that pose a serious risk.

How do I find out if my vehicle is affected?

• Contact the vehicle manufacturer or importer. Additionally you can Recall database of the KBA.

What if I no longer own the vehicle?

• Inform the manufacturer or importer of the new owner or whereabouts of the vehicle.

How do I get the owner addresses for callbacks?

• Owner addresses are only issued to vehicle manufacturers and holders of operating licenses under certain conditions.

What to do if you have doubts about road safety?

• Before using your vehicle again, clarify any possible safety concerns with the manufacturer or an authorized workshop.

Do the same conditions apply to deviations from regulations as to serious dangers?

• Ja, both require action to address the deficiency, but serious threats often require more rapid intervention.

• Recalls: Increase in Germany; 1,65 million vehicles affected in 2015
• notification: Vehicle owners informed of recalls by post; no research necessary
• Causes: Frequently occupant facilities (41%), followed by bodywork (27%)
• Obligation to repair: In case of serious defects; Failure to comply may result in removal from circulation
• Repair costs: Often taken over by the car manufacturer, but not mandatory outside of the warranty period
• Compensation: Possible in the event of an accident due to a defect or intentional concealment of defects; Product liability applies to damage to third parties
• Reimbursement: Travel costs to the workshop are usually not reimbursed; no liability for indirect costs (commuting, appointments)

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