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Authorized vs. Independent Auto Repair Shops – Who Should Do It?

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Authorized vs. Independent Auto Repair Shops – Who Should Do It?

When your beloved set of wheels needs an inspection or repair, the question often arises: should I go to one authorized or to an independent go to a car repair shop? Both types have their own merits and weaknesses, and it's important to understand them in order to make the best vehicle choice. A major plus that independent garages often claim is the Costs, both in terms of labor performance and materials. Usually, labor costs fall in independent workshops partly clear less than authorized ones because they don't have to contend with brand loyalty or high general operating costs. The labor hour costs are therefore usually lower.

Authorized workshop vs. independent workshop

Rather than sourcing genuine parts for your car, independent garages often source them wholesale, which ultimately allows you to take advantage of lower prices. If budget is your priority, an independent workshop might be a more appropriate choice. To be on the safe side, you should compare the prices of different garages and take the included services into account. However, you should not forget that in addition to the price, there is also qualitative differences can give. So make sure that you are not comparing apples to oranges and that there may be price differences.

Authorized vs. Independent Auto Repair Shops – Who Should Do It?

A clear advantage for authorized workshops is their specific Expertise and in-depth knowledge of your car brand. You have access to original spare parts and often use sophisticated diagnostic tools specially designed for your vehicle model. This can increase the quality of work performed and ensure that the car is maintained or repaired exactly to the manufacturer's specifications. But also many independent workshops can deliver excellent work, especially if they have qualified and certified technicians. A guarantee of top quality can therefore not be awarded solely on the basis of the workshop category. In addition to the technicians, the quality of the internal processes, such as the procurement of materials and other factors, also influence the result.

independent workshop – not always the full program

When it comes to quality of service, you can usually expect a full range of services in authorized workshops. In contrast, there are some independent workshops that perform specific tasks not take over or cannot carry out due to lack of equipment. Is your car still in the Warranty, the authorized workshop is usually the best choice. Many manufacturers insist that maintenance and repair work be carried out by authorized contractors in order to comply with the warranty conditions. If a guarantee service is carried out by an authorized workshop of the manufacturer, the repair services are in accordance with the guarantee conditions is free.

meanwhile is EU-wide, but regulated that car manufacturers must accept that you have an inspection or accident repair be carried out by an independent workshop. In this case have However, you prove that the independent workshop according to the manufacturer's instructions is working. If your warranty has expired or you are willing to give up your warranty for a lower cost, an independent workshop may be an option. Especially shortly before the end of the warranty, it can be worthwhile to compare authorized and independent workshops for larger repairs. If your car is about to go out of warranty, your attitude towards the warranty and "mandatory" use of an authorized workshop during the warranty period should be different than when you started.

independent workshops are often more flexible

Independent garages often score with their Flexibility when making appointments and can offer more individual customer service. They tend to be less crowded than authorized workshops and can therefore wahrscheinlich Make appointments available faster and spend more time. On the other hand, authorized workshops can and still sometimes have longer waiting times due to the high number of customers possibly less adaptable. Mainly because of the large number of service and Leasing vehicles, which inevitably have to go through an authorized workshop, there are often longer waiting times and less flexibility. However, the trends vary greatly. If you need your vehicle quickly, it can be worth comparing different providers to find the best solution for your situation.

Authorized vs. Independent Auto Repair Shops – Who Should Do It?

As a rule, authorized workshops put Original parts that are supplied directly by the automobile manufacturer. The can be a security with regard to the compatibility and quality of the components. Independent workshops, on the other hand, often use alternative branded parts that can be of high quality, but not necessarily from the original manufacturer come. The can This can be a cost-saving measure, but does not necessarily affect the vehicle's performance or service life. However, the use of non-manufacturer spare parts may pose a risk of damage Degradation. The quality of the components plays a key role in longevity, especially in newer vehicles. It is therefore worth finding out more about the origin and quality of the spare parts.

Rental car, delivery service etc.

Authorized workshops often have an additional range of services available, including one Collection and delivery service, rental car or a more extensive one Warranty on the work carried out. Such additional offers can be convenient, especially if you are very time-constrained or prefer a high standard of comfort. Provide independent workshops in certain circumstances do not offer such a broad portfolio of additional services, but can convince in other areas. Due to their smaller size and smaller profit margins, the smaller independent workshops often have the problem that certain services cannot be offered out of goodwill.

Authorized vs. Independent Auto Repair Shops – Who Should Do It?
often a rental car is available

And finally ... The decision to go with an authorized workshop or an independent workshop depends on various aspects, including the Budgets, the warranty, Type of repair needed or Maintenance, your previous Experiences and the Age of the vehicle. If you rely on maximum security and want all-round service, an authorized workshop is usually the right choice. However, if you want to reduce costs and want more flexibility, an independent workshop can be the right solution. It is recommended to advance the Reviews to check and possibly to contact several workshops in order to be able to make the right decision. At the end of the day, it's all about finding the perfect balance of quality, price and customer service for the car.

Authorized vs. Independent Auto Repair Shops – Who Should Do It?

Of course, that wasn't the end of it!

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Authorized vs. Independent Auto Repair Shops – Who Should Do It?
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About Thomas Wachsmuth

Thomas Wachsmuth - He has been an integral part of tuningblog.eu since 2013. His passion for cars is so intense that he invests every available penny in them. While he dreams of a BMW E31 850CSI and a Hennessey 6x6 Ford F-150, he currently drives a rather inconspicuous BMW 540i (G31/LCI). His collection of books, magazines and brochures on the subject of car tuning has now reached such proportions that he himself has become a walking reference work for the tuning scene.  More about Thomas

8 comments

  1. I thought garages were generally independent. So there is a company with many subsidiaries? I'm curious to see how the situation of car workshops will look in the future.

  2. I have to take my car to the auto repair shop soon. So it's good to know that an independent workshop could be cheaper. I think that would be very important to me.

  3. I always prefer independent workshops. Good to read that qualitative differences are also possible. But my trusted auto repair shop always does it well.

  4. My father trained as a car mechanic. He has spent a lot of time in the garage, theoretically he could fix our cars himself, but he doesn't have the tools to do it. That's why we give the cars to a car workshop.

  5. I didn't think that in a workshop for cars it made a big difference whether it was an independent workshop or not. However, my budget was never very big, so I went to independent workshops. Good to know that under the circumstances, an independent workshop can still be the right solution.

  6. Unfortunately, we had an accident with our car last week. So we are now looking for a car repair shop. However, I didn't know that there were different types in this regard.

  7. I need car accident repair. Good to read that independent workshops are more flexible. That's why I'm going to visit one.

  8. I would like to have my car tuned. So it's good to know that I can probably get better prices from an independent workshop. I think I'll find a suitable one.

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